Privacy Policy

Last Updated: 29/05/2025

At Wedding Post Box, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. We are committed to keeping your personal data safe, especially as part of your special day.

1. Who We Are

We are Wedding Post Box, a UK-based wedding and event hire company providing stylish post boxes and accessories to couples and event planners across the UK.

2. What Information We Collect

We may collect and process the following personal data:

  • Your name, email address, and phone number (when you make an enquiry or booking)

  • Wedding or event date and venue location

  • Billing and delivery addresses

  • Payment information (processed securely via third-party payment providers)

  • Any personalisation details you provide (e.g., names, messages for inserts)

3. How We Use Your Information

We use your information to:

  • Process your booking and deliver your chosen post box or accessory

  • Communicate with you about your order or any related services

  • Provide personalised inserts or upgrades you’ve requested

  • Improve our services and user experience

  • Respond to queries or support requests

We will never sell or share your data with third parties for marketing purposes.

4. Data Storage and Security

Your data is securely stored using industry-standard encryption and access controls. We only retain your personal information for as long as necessary to fulfil the purpose it was collected for — typically no longer than 12 months after your event.

5. Third-Party Services

We may use trusted third-party services (e.g., payment processors, delivery providers) to fulfil parts of your order. These providers are GDPR-compliant and only receive the information necessary to carry out their part of the service.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time

To make a data request, please contact us at privacy@weddingpostbox.co.uk.

7. Cookies

Our website uses cookies to enhance your experience, track usage, and ensure smooth booking functionality. You can control cookie settings through your browser at any time.

8. Contact Us

If you have any questions about this policy or how we handle your data, you can contact us here.

 

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